oneZero delivers client portal to expand support platform

January 15, 2019

oneZero provides centralized knowledge repository for superior service

oneZero Financial Systems, the global leader in innovative institutional and retail FX liquidity and technology solutions, today released its Client Portal, an online technical support platform for clients to access expanded product information.

“At oneZero, we solve business problems with technology by putting our customers at the center of everything we do,” said Andrew Ralich, CEO of oneZero Financial Systems. “Our new Client Portal is an innovative platform that gives our clients yet another tool to more effectively manage their business. By intuitively guiding clients through our system, they can spend more time focused on their priorities and growing their business.”

oneZero Client Portal gives clients access to a comprehensive solution which includes an online chat system, advanced search, complete documentation and reference guides, systems diagrams, maintenance notifications and other resources to address their common questions. This additional functionality complements oneZero’s existing global customer support that is available 24 X 5.5 via phone, email and chat, by offering a self-service element to increase efficiency and training time for business users.